FAQ

What is Mux Traders?
Mux Traders is an online retail store that offers a wide variety of discounted quality products, ranging from home and kitchen appliances to sports and outdoor equipment. We provide a one-stop shop for all your shopping needs.

How do I place an order?
You can place an order on our website by selecting the product you want to purchase and adding it to your cart. After that, you can proceed to checkout and complete your order by providing your shipping and payment information.

What payment methods do you accept?
We accept payments through major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept PayPal as a form of payment.

How much is the shipping fee?
Shipping fees vary depending on the weight and size of the item, as well as the destination. You can check the shipping fee for your order during the checkout process.

What is your return policy?
We offer a 30-day return policy for most of our products. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Please visit our Shipping and Returns page for more information.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier’s website.

Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our Shipping and Returns page for more information on international shipping.

How can I contact customer support?
You can contact us by filling out the contact form on our website or by sending an email to support@muxtradersint.com. We aim to respond to all inquiries within 24 hours.

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